Professionals in Automotive Service Since 1940

First Tuesday of every other Month at The Greenery Restaurant 1551 Marchbanks Road, Walnut Creek 94598 (Time & Date subject to change) For more information about ASCCA Chapter 20's meetings, please contact Trent Courtney, Chapter President, 925-942-3677

Build as you go – small steps to a better business   Do you have a laundry list of items you want to implement in your business but never seem to find the time to do so?    Have a lot of fires you are constantly putting out? Maybe the same ones keep flaring up?    Or maybe you don’t have a list at all, and you are just jumping from one incident to another with no end in sight. You would love to be organized but work keeps getting in the way.   This webinar is the answer where we will discuss the process of building a better business as you go. This is not a shortcut (never has been one on the way to success) but it is a process that you can start today and have a better tomorrow.   Registration URL ... read more

July 16: Zoom and onsite at CSAI. Program starts at 6:30 PM for onsite participants and includes dinner; Zoom coverage starts at 7:00 PM

ASCCA Peninsula Chapter 23 meetings are held quarterly. Meeting format is informal, with a topic of discussion and a great meal. Be sure to check the ASCCA Peninsula website for all the details: www.ascca23.com

First Tuesday of every other Month at various different locations. (Time & Date subject to change) For more information about ASCCA Chapter 20's mixer’s, please contact Trent Courtney, Chapter President, 925-942-3677

Relational Advising in the Age of Digital Vehicle Inspections   Our job titles as Service Advisors and Service Consultants are not euphemisms. These titles accurately describe our professional responsibility to our clients. Digital Vehicle Inspections (DVI) make it simple for us to own these titles. In this webinar, we’re aiming straight to the heart of professional service advising with digital inspections.   Attendees will see applicable examples of an inspection centric process worthy of greater consistency.  We hope you'll emerge equipped to leverage inspections in a way which ensures a win-win-win for their business, their staff, and their clients. This is a great learning opportunity for the whole team as it provides insight into the full benefits of a well-implemented inspection process in shops that also understand this is still a relationship business.   Topics Include:   - Why DVI is a delighter - The difference between a customer ... read more

More details to come

August 20: Zoom and onsite at CSAI. Program starts at 6:30 PM for onsite participants and includes dinner; Zoom coverage starts at 7:00 PM